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823 NW Chipmunk Pl. Corvallis, OR 97330 |
Home: (541) 928-5043 Mobile: (541) 905-0644 |
Ian Quick
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Objective: |
To secure a position that will allow me to use my 14 years of experience, testing skills, and PC knowledge in an environment that fosters growth. |
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Experience: |
International Game Technology April 2005–Present Corvallis, OR Product Assurance Engineer III / Team Lead Perform end-to-end,
feature and focused quality assurance testing on all aspects of a complex
casino management system. This
includes reviewing and analyzing code for embedded firmware written in C/C++,
Windows applications written in C/C++, and SOAP transport software written
with .NET 2.0/3.0. Defect and
deficiency tracking, analysis and correction. Team Lead responsible for organizing a team
of testers tasked with releasing a product within a given deadline and
ensuring that quality standards are met or exceeded. Evaluate new features, enhancements and
defect corrections and make sure that they are thoroughly covered with a
comprehensive test suite, including a regression test set of previously
tested features. Tasked with system
installation and configuration including VMWare Workstation, ESX and ESXi environments,
and Windows NT4.0 through Windows Server 2008 R2 including configuring Domain
Controllers with Active Directory, DNS, and DHCP services. Required to pass security checks, and jurisdictional
background checks. Licensed by the
Nevada Gaming Control Board, Florida Division Of Pari-Mutuel Wagering and several
regional tribal jurisdictions. Responsible
for technical writing and editing of product Release Notes, Known Issues,
Customer Notifications, Installation Guides and other miscellaneous
documentation. Jeff Burgess & Associates November 2003–April 2005 Novato, CA Application Engineer Provided IT support
remotely to an office of 7 to 10 PCs, web-mastering for the now-defunct
website “WebbingYou.com”, web-maintenance for “JBandA.com”, and video
editing, compressing and formatting for both websites. Conducted sales presentations, technical
training and provided technical support to our clientele on a variety of
software applications as well as workstation class systems and hardware. ATI Technologies Inc. April 2001–August 2003 Santa Clara, CA Field Application Engineer, Workstation Graphics Business Unit QA testing and defect reporting for a variety of PC products
ranging from mobile workstation (laptop) graphics products to the most cutting
edge professional graphics hardware and software. These products required an overall
knowledge of both Microsoft Windows operating systems in addition to several
flavors of Linux operating systems. In
addition to bug reproduction, I was also responsible for benchmarking the
products against each other, as well as against the competitors’ products in
the same Professional Graphics adapter category. Also represented our group at various tradeshows
as both a configuration specialist and a floor-person. Diamond Multimedia / S3 / SONIC|blue Aug. 1996–April 2001 Albany, OR Field Application Engineer, Professional Graphics Group As a technical expert in all aspects of the FireGL family of products, my duties in this position were varied and included but were not limited to: Driver building, packaging, and posting, involvement in WHQL certification of drivers, field analysis of defective products, field screening of boards en masse for multiple defects, field assembly of products, working with the RMA group to capture defective units for analysis and also recycling of found to be in functioning order, supporting System Integrators and OEM distributors and training the Technical Support department. I was a liaison with various levels of personnel at companies including Dell, Compaq and Hewlett-Packard, in addition to many smaller System Integrators. Worked with a remote engineering group located in Germany, Program and Product Management team in San Jose, and sales personnel scattered in various places throughout the world. This position required a lot of QA testing of both hardware and software on a variety of different hardware platforms and operating systems. Communicated the results of this testing to our various engineering teams as necessary to ensure the rapid resolution of issues identified. |
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Education: |
Oregon State University 1990–1995 Corvallis, OR Bachelor of Science,
Computer Science Kinetic Computer Solutions 2003 Beaverton, OR Certificate of
Completion, Intro To SQL Queries Certificate of
Completion, Advanced SQL Queries Jefferson High School Jefferson, OR Diploma, General
Studies |
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References: |
Professional and personal references available on request. |